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Privacy policy

In compliance with the obligations established in Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, we provide you with information regarding the processing of your personal data:

Who is responsible for the processing of your data?
FUTURHOGAR OCCIDENTE, S.L..
VAT: B74178500
Address: Av. González Mayo 25 33870, Tineo.
Phone: 985800410
Email: pensionlaposada@hotmail.com
Website: www.pensionlaposada.com

You can contact us in any way to communicate with us.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it, and if you have registered and access your account or profile, you will be informed of the modifications.

If you are part of any of the following groups, please consult the information:

+ GUESTS

What purposes will we use your personal data for?
We inform you that your data will be processed for the purpose of managing your reservation, your stay at the hotel, and ensuring payment of the expenses derived from said stay.
Your data will be communicated to the Security Forces and Bodies in compliance with the provisions of current legislation, as well as to the travel agencies or operators involved.
The data will be kept for a minimum of 6 years in compliance with tax, commercial, consumer, and guest register regulations.

What is the legal basis for the processing of your data?
The legal basis is your consent.

+ WEBSITE OR EMAIL CONTACTS

What data do we collect through the Website?
We may process your IP, operating system, or browser used, and even the duration of your visit, anonymously.
If you provide us with data in the contact form, you will identify yourself in order to contact you if necessary.

What purposes will we use your personal data for?

Answer your queries, requests, or petitions.
Manage the requested service, respond to your request, or process your petition.
Information by electronic means, regarding your request.
Commercial or event information by electronic means, provided there is express authorization.
Carry out analysis and improvements on the Website, about our products and services.
Improve our commercial strategy.

What is the legal basis for the processing of your data?
The acceptance and consent of the interested party: In those cases where to make a request it is necessary to fill in a form and make a “click” on the send button, the realization of it will necessarily imply that you have been informed and have expressly consented to the content of the annexed clause to said form or acceptance of the privacy policy.
All our forms have the symbol * in the mandatory data. If you do not provide these fields, or do not mark the checkbox for acceptance of the privacy policy, the sending of the information will not be allowed. It usually has the following formula: “□ I am over 14 years old and I have read and accept the Privacy Policy.”

+ CLIENTS

What purposes will we use your personal data for?

Preparation of the budget and monitoring thereof through communications between both parties.
Information by electronic means, regarding your request.
Commercial or event information by electronic means, provided there is express authorization.
Manage administrative, communications, and logistics services carried out by the Controller.
Invoicing.
Carry out the transactions that correspond.
Management and control procedures.

What is the legal basis for the processing of your data?
The legal basis is the acceptance of a contractual relationship, or failing that, your consent when contacting us or offering us your products through any means.

+ QUALITY SURVEYS

What purposes will we use your personal data for?

Assess the degree of quality in the service provided.
Improve the services offered, in accordance with compliance with ISO.

What is the legal basis for the processing of your data?
The legal basis is the express consent of the survey respondent.

+ SUPPLIERS

What purposes will we use your personal data for?

Information by electronic means, regarding your request.
Commercial or event information by electronic means, provided there is express authorization.
Manage administrative, communications, and logistics services carried out by the Controller.
Invoicing.
Carry out the transactions that correspond.
Invoicing and declaration of the relevant taxes.
Control and recovery management.

What is the legal basis for the processing of your data?
The legal basis is the acceptance of a contractual relationship, or failing that, your consent when contacting us or offering us your products through any means.

+ SOCIAL MEDIA CONTACTS

What purposes will we use your personal data for?

Answer your queries, requests, or petitions.
Manage the requested service, respond to your request, or process your petition.
Interact with you and create a community of followers.

What is the legal basis for the processing of your data?
The acceptance of a contractual relationship in the environment of the corresponding social network, and in accordance with its Privacy policies:

Facebook http://www.facebook.com/policy.php?ref=pf
Instagram https://help.instagram.com/155833707900388
Twitter http://twitter.com/privacy
Linkedin http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
Pinterest https://about.pinterest.com/es/privacy-policy
Youtube http://www.google.com/intl/es/policies/privacy/

For how long will we keep your personal data?
We can only consult or unsubscribe your data in a restricted way by having a specific profile. We will process them as long as you let us follow you, be friends, or click “like”, “follow”, or similar buttons.
Any rectification of your data or restriction of information or publications must be made through the settings of your profile or user in the social network itself.

+ JOB APPLICANTS

What purposes will we use your personal data for?

Organization of selection processes for hiring employees.
Summon you for job interviews and evaluate your candidacy.
If you have given us your consent, we may transfer it to collaborating or related companies, solely for the purpose of helping you find a job.
If you check the checkbox for acceptance of the privacy policy, you give us your consent to transfer your job application to the entities that make up the group of companies for the purpose of including you in their personnel selection processes.
Likewise, we inform you that one year after receiving your CV, we will proceed to its secure destruction.

What is the legal basis for the processing of your data?
The legal basis is your unequivocal consent, by sending us your CV.

Do we include personal data of third parties?
As a general rule, we only process the data provided by the owners. If you provide us with third-party data, you must inform and obtain the consent of said persons beforehand, or else exempt us from any responsibility for the breach of this requirement.

And data from minors?
We do not process data from children under 14 years of age. Therefore, refrain from providing them if you are not that age or, where applicable, from providing data from third parties who are not of said age. FUTURHOGAR OCCIDENTE, S.L. exempts itself from any responsibility for the breach of this provision.

Will we make electronic communications?
They will only be made to manage your request if it is one of the contact means you have provided us with.
If we carry out commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?
You can rest assured: We have adopted an optimal level of protection of the Personal Data we handle, and we have installed

all the technical means and measures at our disposal according to the state of the technology to avoid
loss, misuse, alteration, unauthorized access, and theft of Personal Data.

To which recipients will your data be communicated?
Your data will not be transferred to third parties, except for legal obligation. Specifically, they will be communicated to the State Tax Administration Agency and to banks and financial entities for the collection of the service provided or product purchased, As well as to the data processors necessary for the execution of the agreement.
In case of purchase or payment, if you choose any application, website, platform, bank card, or any other online service, your data will be transferred to that platform or will be processed in its environment, always with the highest security.
When ordered, our website development and maintenance company, or the hosting company, will have access to our website. They will have signed a service provision contract that obliges them to maintain the same level of privacy as us.

What Rights do you have?

To know if we are processing your data or not.
To access your personal data.
To request the rectification of your data if they are inaccurate.
To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.
To request the limitation of the processing of your data, in some cases, in which case they will only be kept in accordance with current regulations.
To carry your data, which will be provided to you in a structured, commonly used, or machine-readable format. If you prefer, we can send them to the new manager you designate. It is only valid in certain cases.
To file a complaint with the Spanish Data Protection Agency or the competent supervisory authority, if you believe that we have not treated you correctly.
To revoke consent for any treatment for which you have consented, at any time.

If you modify any information, we appreciate you letting us know to keep it updated.

Do you want a form for the exercise of Rights?

We have forms for the exercise of your rights, ask us for them by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
These forms must be signed electronically or accompanied by a photocopy of your ID.
If you are represented by someone, you must attach a copy of their ID, or they must sign it with their electronic signature.
The forms can be submitted in person, sent by mail, or by email to the address of the Controller at the beginning of this text.

How long will it take us to respond to the Exercise of Rights?
It depends on the right, but at most within one month from your request, and two months if the matter is very complex and we notify you that we need more time.

Do we process cookies?
If we use other types of cookies that are not necessary, you can consult the cookie policy at the corresponding link from the beginning of our website.

For how long will we keep your personal data?

Personal data will be kept as long as you remain linked to us.
Once you unlink, the personal data processed in each purpose will be kept for the legally established periods, including the period in which a judge or court may require them taking into account the prescription period for legal actions.
The processed data will be kept until the legally established deadlines mentioned above expire, if there is a legal obligation to maintain them, or if there is no legal deadline, until the interested party requests their deletion or revokes the consent granted.
We will keep all the information and communications related to your purchase or the provision of our service, as long as the guarantees of the products or services last, to attend to possible claims.

Date of last modification: may 14, 2024